FAQ

1. What makes your products different?

Our products are designed with a focus on timeless style, comfort, and durability. Every piece is created with attention to detail, premium materials, and thoughtful construction to ensure it feels as good as it looks — today and over time.

2. How do I choose the right size?

Each product page includes a detailed size chart to help you find your perfect fit. If you are between sizes or need assistance, you may contact our support team for guidance before placing your order.

3. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available for eligible locations across India. Orders placed using COD may go through a verification process before dispatch.

4. How long does delivery take?

Orders are usually processed within 1–2 business days. Delivery timelines typically range between 3–7 working days, depending on your location.

5. Can I return or exchange a product?

Yes. We offer easy returns and exchanges within the specified return window, provided the product is unused, unwashed, and returned with original packaging and tags intact. Please refer to our Return Policy for full details.

6. How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to monitor your shipment in real time.

7. What payment methods do you accept?

We accept:

  • UPI

  • Credit & Debit Cards

  • Net Banking

  • Wallet Payments

  • Cash on Delivery (where available)

All transactions are processed securely through trusted payment gateways.

8. Will the product look exactly like the images?

We strive to present products as accurately as possible. However, slight variations in color may occur due to lighting conditions and different screen displays.

9. How should I care for my garment?

Care instructions are provided on each product page and garment label. Following recommended washing and care guidelines helps maintain fabric quality and longevity.

10. How can I contact customer support?

You can reach us through:

Email: [your email]
WhatsApp: [number]
Contact page on our website

Our team will be happy to assist you.

11. Do you restock sold-out items?

Select products may be restocked based on demand. We recommend signing up for notifications on the product page to be informed when items become available again.

12. Can I modify or cancel my order after placing it?

Order modifications or cancellations are possible only before dispatch. Please contact us immediately after placing your order for assistance.

Frequently Asked Questions

Are product images exact?
Product visuals may be enhanced for presentation. Actual products may vary slightly due to fabric, lighting, and production differences.

How do I choose size?
Refer to the size chart provided on each product page. For assistance, you can contact us before ordering.

Do you offer COD?
Yes, Cash on Delivery is available for eligible locations.

How long does delivery take?
Orders are processed within 1–2 days. Delivery typically takes 3–7 working days.

Can I return or exchange?
Returns and exchanges are accepted within the defined window, subject to product condition.

How should I care for the product?
Follow wash care instructions provided on the product page to maintain fabric and structure.

Will the product change after washing?
Natural fabrics may show slight changes in feel or structure over time. Proper care helps maintain condition.