Returns

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple and transparent return and exchange process.


Return & Exchange Window

You may request a return or exchange within 7 days of delivery of your order.

Requests made after this period may not be accepted.


Eligibility for Returns & Exchanges

To qualify for a return or exchange:

  • The product must be unused, unwashed, and undamaged

  • All original tags and packaging must be intact

  • The item must be returned in its original condition

  • The product should not show signs of wear, stains, or alterations

We reserve the right to reject returns that do not meet these conditions.


Non-Returnable Items

The following items are not eligible for return or exchange:

  • Products purchased during clearance or final sale

  • Items marked as non-returnable on the product page

  • Gift cards or promotional items (if applicable)


Exchange Policy

Exchanges are allowed for:

  • Size issues

  • Manufacturing defects

  • Incorrect item received

Once the returned product passes quality inspection, the replacement will be processed.


Return Process

  1. Submit a return request through our Contact page or customer support.

  2. Our team will guide you through the return procedure.

  3. After approval, the product must be securely packed and handed over to the courier partner.


Refund Policy

  • Refunds are processed after the returned item passes inspection.

  • Prepaid orders will be refunded to the original payment method.

  • Cash on Delivery (COD) orders will be refunded via bank transfer or store credit.

  • Refund processing may take 5–7 business days after approval.


Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos or videos for faster resolution.


Shipping Charges

  • Original shipping charges (if any) are non-refundable.

  • Return shipping fees may apply depending on the reason for return.