Shipping info

At Frank Brazyl, we are committed to delivering your order safely and efficiently. Please review our shipping guidelines below to understand how your order is processed and delivered.

Order Processing

All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is shipped, you will receive a confirmation email or SMS with tracking details.

Delivery Time

Estimated delivery timelines:

Metro Cities: 3–5 business days
Other Locations: 4–7 business days

Delivery timelines may vary depending on location, courier availability, or unforeseen circumstances.

Shipping Charges

We offer free shipping on orders above ₹[amount].
A standard shipping fee may apply to orders below this value and will be calculated at checkout.

Order Tracking

Once your order is dispatched, a tracking link will be shared via email or SMS. You can use this link to track your shipment in real time.

Cash on Delivery (COD)

Cash on Delivery is available for eligible locations across India.

Please note:

COD orders may undergo confirmation or verification before dispatch.
Repeated order refusals may result in COD restrictions for future purchases.

Delivery Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

Weather conditions
Logistics disruptions
Remote delivery locations
High seasonal demand

We appreciate your patience in such situations.

Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping information. If an incorrect address leads to delivery failure, additional shipping charges may apply for re-dispatch.

Damaged or Missing Packages

If your package arrives damaged or incomplete, please contact us within 48 hours of delivery with photos or details so we can assist you promptly.